Terms of Service

Welcome to Eros MD. These Terms of Service ("Terms") govern your access to and use of the Eros MD website located at erosmd.com (the "Site") and any related services, including telehealth consultations, provided by Eros MD LLC, doing business as Eros MD ("Company," "we," "us," or "our"). Eros MD LLC operates this website and the services described here. By accessing or using the Site, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years of age and a resident of a U.S. state where our services are available to use Eros MD. By using our services, you represent and warrant that you meet these eligibility requirements. Our telehealth services are only available to individuals located in states where our licensed providers are authorized to practice.

2. Nature of Services

Eros MD provides telehealth-based consultations and personalized health protocols related to men's vitality, hormone optimization, and general wellness. Our services are provided by or under the supervision of licensed healthcare providers.

Our services do not replace your primary care physician or specialist. You should not discontinue any current treatment without consulting your existing healthcare provider. In the event of a medical emergency, call 911 or go to your nearest emergency room immediately.

3. Telehealth Consent

By using our services, you acknowledge and consent to receiving healthcare services via telehealth technology. You understand that:

• Telehealth involves the delivery of health services using electronic communications and information technology.
• There are potential risks including, but not limited to, technical difficulties, interruptions, or limitations of telehealth technology.
• Your provider may determine that telehealth is not appropriate for your condition and may recommend in-person care.
• Information transmitted may not be sufficient to allow for appropriate medical decision-making in all cases.

4. User Accounts and Information

When you submit an intake form or create an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of any account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized access or use of your account.

5. Medical Disclaimers

The content on our Site is provided for informational purposes only and does not constitute medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition.

Individual results may vary. The information provided about protocols, supplements, and treatments is based on current medical literature and clinical experience but does not guarantee specific outcomes.

6. Prescriptions and Medications

If prescribed medications as part of your protocol, you acknowledge that:

• All prescriptions are issued at the sole discretion of your assigned licensed provider.
• You will use prescribed medications only as directed.
• You will disclose all current medications, supplements, and medical conditions to your provider.
• You will report any adverse reactions or side effects to your provider immediately.

7. Payment and Billing

By purchasing services through Eros MD, you agree to pay all fees and charges associated with your selected protocol or consultation. All fees are stated in U.S. dollars. We reserve the right to change our pricing at any time, though changes will not affect active subscriptions until their next renewal period. Refund policies are outlined at the time of purchase.

8. Cancellation

You may cancel your services at any time by contacting us at info@erosmd.com. Cancellations are effective at the end of your current billing period. We do not provide prorated refunds for partial billing periods unless required by applicable law.

9. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of Eros MD or its licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

10. Prohibited Conduct

You agree not to:

• Use the Site for any unlawful purpose or in violation of these Terms.
• Provide false or misleading information in any intake form, consultation, or communication.
• Attempt to access another user's account or personal health information.
• Interfere with or disrupt the Site or its servers.
• Use automated systems to access the Site without our express permission.

11. Limitation of Liability

To the maximum extent permitted by law, Eros MD and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services. Our total liability shall not exceed the amount you paid for services in the twelve (12) months preceding the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless Eros MD and its affiliates from and against any and all claims, damages, losses, liabilities, and expenses arising out of or related to your use of the Site, your violation of these Terms, or your violation of any rights of another party.

13. SMS Terms

Eros MD sends consultation confirmations, appointment reminders, follow-ups on consultation requests, and occasional promotions by SMS to customers who opt in by checking the separate, optional SMS consent box on our website forms. Consent is not a condition of purchase.

• Message frequency varies.
• Message and data rates may apply.
• Reply STOP to cancel at any time. You will receive a one-time confirmation and no further messages.
• Reply HELP for help, or contact info@erosmd.com.
• Carriers are not liable for delayed or undelivered messages.

Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for details.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Sheridan County, Wyoming.

15. Changes to These Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via the Site or by email. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

16. Contact

If you have any questions about these Terms, please contact us:

Eros MD LLC (d/b/a Eros MD)
401 E. Jackson Street, Suite 3300
Tampa, FL 33602
Registered office: 30 N Gould St Ste R, Sheridan, WY 82801
info@erosmd.com